We collect limited information about you during your visit to our website.

When you do not place an order on our website, do not create an account or are not logged in, the information we collect is limited to how you use the website (e.g. what pages you visit, how long you stay on them, etc.) and is not identifiable to you as an individual. Most of the information we collect when you do not place an order is discarded when you close your browser or, if in the event that you have logged into our website, when you log out.

When you place an order on our website or create an account and are logged in, identifiable information is collected. This information allows us to fulfil your order, and some of this information (never including payment information, which is never received by Oz Safety Store and which is instead passed through encrypted servers to and from our payment processor(s) only) is passed on to third parties to enable fulfilment (such as names and shipping addresses).

 

WHO “WE” ARE

“We” are Oz Safety Store and our website address is: https://ozsafetystore.com.au.

 

THE USE OF COOKIES

• If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  
  
• When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

 

THE USE OF EMBEDDED CONTENT

• Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
  
  
• These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

HOW LONG YOUR DATA IS RETAINED

• For users that register on our website, we store the personal information they provide in their user profile, and there is no limit imposed by us to the length of time this data will be stored. A user can create their own username or will have one assigned to them automatically based on their name or email address. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

WHAT RIGHTS YOU HAVE OVER YOUR DATA

• If you have an account on this site you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

 

If you choose to place an order on our website, further identifiable information is collected from you and may be used to ensure that your payment can be collected and that your order can be delivered to you. This information about you is provided by you during the checkout process on our store, and you can refuse to enter this information at any time. By entering the information on our checkout page, you agree that it can be used as follows.

 

WHAT WE COLLECT AND STORE

• While you visit our site and place an order, we will track:
  
  
  • Products you’ve viewed: we will use this to, for example, show you products you’ve recently viewed.
    
    
  • Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping.
    
    
  • Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order.
    
    
  • We will also use cookies to keep track of cart contents while you are browsing our site.
    
    
• When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:
  
  
  • Send you information about your account and order.
    
    
  • Respond to your requests, including refunds and complaints.
    
    
  • Process payments and prevent fraud.
    
    
  • Set up your account for our store.
    
    
  • Comply with any legal obligations we have, such as calculating taxes.
    
    
  • Improve our store offerings.
    
    
  • Send you marketing messages, if you choose to receive them.
    
    
• If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
  
  
• We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
  
  
• If we have enabled these features, we will also store comments or reviews, if you choose to leave them.

 

WHO HAS ACCESS TO THIS INFORMATION

• Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
  
  
  • Order information like what was purchased, when it was purchased and where it should be sent; and,
    
    
  • Customer information like your name, email address, and billing and shipping information.
    
    
• Our team members have access to this information to help fulfil orders, process refunds and provide you with after sales support.

 

WHAT WE SHARE WITH OTHERS

• We share information with third parties who help us provide our orders and store services to you. These may include the following:
  
  
• Payments
  
  
  • We accept payments through various payment processors. When processing payments, some of your data will be passed to these payment processors, including information required to process or support the payment, such as the purchase total and billing information. This information is always encrypted to an industry-standard PCI-DSS level.
    
    
• Shipping
  
  
  • Names and shipping addresses will be passed to our third-party freight agent(s) or, in the case of drop-shipped items, direct to our supplier(s) to facilitate delivery of your order.